We appreciate that sometimes your dog may need an extra bit of TLC while visiting the salon, so please let us know if there is anything extra we can do for you to make the grooming experience more pleasant for you and your pet.
Please inform us if your dog needs to be in the salon alone or kept completely separated from other dogs, whether thats because its nervous, aggressive, has fleas or is in season. We often have dogs loose in the salon playing with toys or sleeping so its important for you to tell us if they need to be kept away from other dogs well in advance of your appointment.
It is also important to let us know whether your dog has any allergies, special shampoo, skin conditions, medical conditions or is aggressive to humans or other animals. This does not mean that your dog will necessarily be refused, but it just helps the staff to be aware of what to expect when dealing with your pooch.